Trade Policy
This Trade Policy outlines the rules and procedures governing trading activity on the Toughtrading platform (http://www.toughtrading.org). By accessing or using our services, you agree to comply with the terms set forth below and in our Terms of Service.
Eligibility
By using our platform, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and legally allowed to trade cryptocurrencies. You must not be a resident of any jurisdiction where trading or use of our platform is prohibited by law.
Account Verification (KYC)
To comply with applicable regulations, we may require users to complete identity verification (KYC) before accessing trading features. This includes submission of government-issued identification, proof of address, and other documentation as needed.
Supported Assets
Toughtrading supports a variety of digital assets. We reserve the right to add or remove cryptocurrencies at our discretion, without prior notice. The availability of assets may vary depending on your jurisdiction and applicable regulations.
Order Types and Execution
Users can place buy or sell orders via market, limit, and other supported order types. Orders are executed based on availability and market conditions. We do not guarantee that any order will be filled, partially filled, or filled at a specific price.
Trading Hours
Our platform operates 24/7, subject to system maintenance or outages. We may temporarily suspend trading to address technical issues, ensure security, or comply with regulatory requirements.
Market Risks
Trading cryptocurrencies involves significant risk, including price volatility, market manipulation, and potential loss of capital. You acknowledge and accept full responsibility for your trading decisions and agree that Toughtrading is not liable for losses incurred.
Prohibited Activities
Users are prohibited from engaging in market manipulation, wash trading, front-running, or any activity deemed fraudulent, abusive, or in violation of applicable laws. Violations may result in account suspension or termination without prior notice.
Deposits and Withdrawals
Cryptocurrency and fiat deposits/withdrawals must be made to the appropriate wallet addresses or payment channels. We are not responsible for lost funds due to incorrect wallet addresses or third-party platform errors. Withdrawal limits may apply based on account verification level.
Wallet Custody
We provide secure wallet infrastructure, but Users are encouraged to use personal wallets for long-term storage. Toughtrading is not liable for losses due to cyberattacks or security breaches outside of our control.
Suspension and Termination
We reserve the right to suspend, restrict, or terminate accounts that violate this Trade Policy, our Terms of Service, or any applicable laws. We may also freeze assets or report activity to authorities as required by regulatory bodies.
Dispute Resolution
In the event of a dispute related to your use of the platform, you agree to first contact our support team. If not resolved, disputes shall be governed by the laws of the United Kingdom and subject to the exclusive jurisdiction of the courts of England and Wales.
Policy Changes
Toughtrading may update this Trade Policy at any time. Changes will be posted on this page, and continued use of our platform will constitute acceptance of those changes. Users are encouraged to review this page regularly.
Contacting Us
If you have any questions regarding this Trade Policy or need assistance, please contact us at:
toughtrading.org
25 Basing Street, London
EC2V 5HA
United Kingdom
Email: support@toughtrading.org